Empleo Destacado
Bilingual Customer Service Representative (Spanish voice)
Santo Domingo de Guzmán, Distrito Nacional
Publicado hoy
- Empresa:
- RPM BPO
- Descripción de la Empresa:
- RPM is a people first company, which means we believe in treating people right and investing in them. Our goal is to help companies scale their operations while economically advancing the lives of thousands of workers across the world. We believe we can do both, and if you’d like to be a part of that, please send us your CV.
- Tipo de Contrato:
- Tiempo Completo
- Experiencia requerida:
- 1 año
- Educación requerida:
- Primaria
- Cantidad de Vacantes:
- 3
Descripción de la oferta de trabajo
We are looking for an experienced bilingual customer support representative to work with one of our client companies in the insurance industry. You are the first point of contact for customers and you will assist them with questions regarding their account.
You will speak with customers in SPANISH, but you will need to fill out forms in ENGLISH.
This is a great opportunity for someone to grow in their career and work with an amazing team of people.
***This is an in office position. The office is in Los Prados***
Pay:
RD $200 per hour
Schedules available:
08:30AM - 5:00PM Eastern time
US and Local Holiday work – Upon client’s request. Additional overtime if working on a Dominican holiday.
Responsibilities Include:
- Answering customers questions about their account in Spanish
- Transferring customers to the appropriate department
- Making notes and updating the CRM in English
- Communicating with customers via email, chat, and voice
Requirements for the role:
- B2+ English
- Fluent Spanish
- 1+ years experience in a customer support role
Training will be provided and last 2-3 weeks.
- Salario:
- RD$200.00 Por Hora
