Cobros Bilingue
Santo Domingo, Santo Domingo
Publicado hace 27 días
- Empresa:
- H&R Consulting
- Descripción de la Empresa:
- Ofrece servicios de apoyo externo con la finalidad de disminuir la carga de trabajo interna en una empresa. Además, contribuye con los objetivos y la productividad. Aquí conocerás en qué se especializan, cuáles son sus servicios y otros aspectos importantes.
- Tipo de Contrato:
- Tiempo Completo
- Experiencia requerida:
- 2 años
- Educación requerida:
- Universitaria
- Cantidad de Vacantes:
- 1
Descripción de la oferta de trabajo
Make collection calls to clients in both English and Spanish in a courteous and professional manner.
Negotiate payment arrangements effectively, demonstrating empathy and firmness when needed.
Send payment reminders via email or messaging platforms in both languages.
Accurately update the system with notes and statuses for each customer interaction.
Follow up on payment promises and coordinate with other departments when necessary.
Resolve disputes or complaints related to invoices, charges, or account balances.
Generate periodic reports on overdue accounts, payment promises, and recovery performance.
Meet collection targets and maintain key performance indicators (KPIs).
Review and verify billing information in accounting systems or CRM platforms.
Maintain a professional tone and adapt communication to the client’s culture in both English.
- Salario:
- RD$40,000.00 Mensual
