Customer Services Rep

Santiago, Santiago

Publicado hace 8 días


Empresa:: NOW ANALYTICS
Descripción de la Empresa:: Contact Center Outsourcing Are you looking for an outsourcing partner that provides more than just butts in seats? At nowanalytics, we go beyond just handling customer interactions for our clients. The nowanalytics difference starts from our initial interactions to program design and service delivery. As we say, intelligence is a way of thinking powered by the platform, processes, and people to represent your brand well. We spend time understanding your business strategy and brand promise. Next, we develop a program design that delivers the value you are looking for, and we go and execute. We provide you full visibility on the programs we manage for you using the power of our platform. If you desire, you can track the performance of every program, agent, or interaction from your home or office throughout the day as if you were on-site. Are you ready to work with a partner that delivers quality, performance, and strategic value?
Tipo de Contrato:: Tiempo Completo
Experiencia requerida:: 1 año
Educación requerida:: Secundaria / Bachillerato
Cantidad de Vacantes:: 14

Descripción de la oferta de trabajo

We are looking for a dedicated and friendly Customer Service Representative to join our team. This role involves assisting customers by answering inquiries, resolving complaints, and providing information about our products and services. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a strong desire to help others.

Responsibilities:

-Respond to customer inquiries via phone and email.
-Provide accurate information about products and services.
-Resolve customer complaints and issues in a timely and professional manner.
-Process orders, returns, and exchanges.
-Follow up with customers to ensure satisfaction.