Customer Service Rep (Mascot Shop) - Billingue

Santiago de los Caballeros, Santiago
Publicado hace 2 días
Logo SPI by Jostens
Empresa:
SPI by Jostens
Descripción de la Empresa:
Somos una empresa de manufactura textil dentro de la industria de Zonas Francas, dedicada al diseño y desarrollo de los productos de nuestros clientes con una calidad extraordinaria que resalta los logros y el alto rendimiento en las actividades en las que participan.
Tipo de Contrato:
Tiempo Completo
Experiencia requerida:
1 año
Educación requerida:
Secundaria / Bachillerato
Cantidad de Vacantes:
6

Descripción de la oferta de trabajo

Schedule: 2 seats for Mon - Fri 10:00 am - 7:00 pm / 9:00 am - 6:00 pm DLS
1 seat for 11:00am -8:00pm
Work from Home after 3 months based on performance

GENERAL DESCRIPTION OR PURPOSE OF THE JOB:

The Customer Service Representative is responsible for providing client assistance via email and phone by addressing concerns and supplying necessary information. Manage order inquiries and communicate updates with representatives on school store information. Effectively process 404 inquiries and add new products and variants to Shopify, including SKU, price, and cost information. Create and manage discount codes, as well as make updates to the school store default page and FAQ.

RESPONSABILITIES:
Assist with school admin process.
Answer emails using the internal platform
Guide representative through the school store program
Reasignes retired rep's schools to new reps
Work with inquiries and orders.

JOB REQUIREMENTS:
High School diploma or college student
Strong work ethic, excellent typing skills, professional phone etiquette, strong effective interpersonal communication, listening skills, and attention to detail both written and verbal
Intermediate High English Level
Dominican ID
Live in Santiago
Able to work on-site for training

BENEFITS:
Weekly Payment
Law Benefits
Complementary Medical Insurance
Transportation included
Savings account
Credit in pharmacy and optic center
Referral Program
Growth Opportunities.
Salario:
RD$40,000.00 Mensual